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Mary Winspear Centre COVID 19 Safety Plan

To our valued patrons/clients all previously scheduled shows (before June 15, 2021) are currently being rescheduled. Please hold all tickets until contacted by the Mary Winspear Centre Box Office team. If you have any questions or require immediate assistance please contact our Box Office @ 250 -656-0275 ext. 221.

CHARLIE WHITE THEATRE COVID-19 EVENT PLAN

Your safety is our top priority. We are taking all measures to provide a safe, sanitized and comfortable concert setting, following the current updated regulations provided by the Provincial Health Office (PHO) and Work Safe BC. For each performance, we will be selling a maximum of 50 tickets. You and your cohort will be seated with appropriate social distancing between you and the next cohort. To this end, the Mary Winspear Staff will continue to assign seats to ensure the comfort and safety of all our patrons. If you have any mobility issues or special seating requirements, it is imperative that staff is notified at the time of concert “pre-screening”. It is essential that all patrons are guaranteed their required seating and respectfully accommodated. If we do not receive these requirements at the time of “pre-screening,” we risk not having the required seating available for these patrons. Please note: all exchanges, gifting, or reselling of tickets must be done through the Mary Winspear Centre box office in order for us to conduct pre-screening, seat assignment, and contact tracing protocols.

If you are feeling unwell, have any COVID-19 symptoms, have been asked to isolate, or have been around someone who has been asked to isolate, tested positive for COVID-19 in the past 14 days, or been in contact with someone who has tested positive for COVID-19 in the past 14 days, please do not attend the concert and contact the box office. For your well-being, the Mary Winspear Centre will provide hand sanitizers and facemasks.

-Mary Winspear Centre staff will assign seats (socially distanced by cohort and/or special needs/mobility issues) in order to maintain BC Provincial Health Orders.
-Staff wearing PPE.
-MASKS ARE MANDATORY AND MUST BE WORN AT ALL TIMES, unless briefly removing to sip your beverage.
-The Charlie White Theatre has recently been examined by our trusted HVAC Technician. Fresh air-flow is ensured at all times.
-Designated entrance: Theatre Lobby doors (Enter from outside).
-Designated exits: Theatre Lobby doors and Theatre Alcove door (Both exit to outside).
-Designated washrooms: Small washrooms by the box office.
-No intermission: Pre-ordered drinks will be served to you before the performance. Maximum of 2 alcoholic drinks per patron both will be given before the performance.
-No paper tickets.
-Cleaning/disinfecting of entire space before and after each performance.
-Before any performance, all patrons will receive a phone call from Mary Winspear Centre staff for personalized service and pre-screening.
-You will be assigned a designated check-in time during the pre-screening call. You must arrive within that requested time frame to complete the health check-in and review the current protocols before being permitted to enter the Charlie White Theatre.
-No singing or dancing is allowed at this time for the safety of your fellow concert goers, artist(s), and staff.
-No outside food and beverage permitted. You may bring a water bottle.
-Come with your own cohort and maintain social distancing from others.
-Mary Winspear Centre representative(s) present in-house to monitor/ensure this current COVID-19 Event plan is followed.
Maximum group size is 6.